Chief of Staff | Human Resources

Meet Heather

What I Do at Southwest Michigan First

As Chief of Staff at Southwest Michigan First, I keep our organization running smoothly by overseeing operations, human resources, accounting, and office management while supporting our team’s overall success. From coordinating employee benefits, onboarding, and financial processes to managing office needs and creating opportunities for team engagement, I work to ensure our people have the resources and support they need to thrive in their individual roles. I also help foster a positive, inclusive workplace culture through team activities and celebrations, educational opportunities, and more.

Why I Love Working Here

It’s our team: the people, the culture, a mission-driven focus, and our fast-paced, high-achieving environment.

My Favorite Thing About Living in Southwest Michigan

The beauty of Lake Michigan combined with the genuine and kind-spirited people that call our region home is why I love living here.

Top Moment Working Here

The opportunity to assist in the curation and implementation of our company culture that has created an environment where our team feels cared for, valued, supported, and connected.

When I’m Not at Work, You’ll Find Me…

Walking with my husband and our dog, catching a workout or making a favorite recipe at home.

My Alma Mater and Certifications

• Western Michigan University, B.S. Community Health
• University of South Florida, Diversity, Equity and Inclusion in the Workplace Certifications

Community Connections

• Senior Services | Board Member
• Michigan Wellness Council | Board Member
• HR Milestone Senior Services | Committee Member
• Kalamazoo Human Resources Management Association
• Diversity Action Council | Committee Member

A Few Things About Me

• As a Child, I Wanted to Be: Barbara Walters
• My Superhero Power: Shapeshifting
• Favorite Food: Pizza
• Favorite Podcast: On Purpose
• Dream Vacation Destination: Fiji