Executive Assistant and Front Desk Concierge

Meet Nicole

What I Do at Southwest Michigan First

My goal in my role is to keep things running as smoothly as possible for the entire team. From the front desk to assisting our CEO, I am dedicated to assuring all operations needs are met. At the end of the day, I’m here to help people — whether that’s answering a question, finding a solution, or simply making someone’s morning a little brighter.

Why I Love Working at Southwest Michigan First…

I love being part of a team that values people, purpose, and the impact we make in our community.

My Favorite Things(s) About Living Here Are…

The diversity and the strong sense of community that make Southwest Michigan feel like home.

Top Moment Working Here…

Supporting a major leadership transition by keeping operations steady and communication flowing—because helping the team stay grounded during change is where I thrive.

When I’m Not at Work, You’ll Find Me…

Outside OR home with my family, many animals, and friends.

My Alma Mater and Certifications

Kalamazoo Valley Community College, A.A.S. in Marketing and Business Administration

Davenport University, B.B.A.

A Few Things About Me

• As a Child, I Wanted to be a: Singer
• Favorite Condiment: Mustard
• Favorite Podcast: True Crime
• Movie I Can Watch Over and Over: Pretty much any Marvel movie
• Favorite Holiday: Halloween