Human resources outsourcing. Account and data management services. Customer care operations. Looking to optimize your company’s back office services? Then let the Kalamazoo Region ring true for your support needs.

Companies searching for a site to locate their customer care operations need look no further than Southwest Michigan. The Region’s is attractive to companies because of its skilled talent pool, excellent quality of life, low cost of living and extensive support services. Find out what PNC Bank, State Farm Insurance, AT&T, Business Intelligence Associates and Accretive Health already know.
 

First Facts:

• 1.7% of our talent pool works in this sector
• Affordable wage rates: $9.75 to $15.00 per hour
• Non-union environment
• Over 45,000 college students locally
• More than 220,000 college students within a 75-mile radius
• Regional workforce totals 408,026 at all levels of skill, experience, education and pay range
• Workforce training
• Business support network
• Excellent quality of life
• Low cost of living

First Links:

First Publications:

Locational Opportunities - Customer Care Centers (Source: Southwest Michigan First, 2007)